Question 1

How do I create a temporary email address?

Accepted Answer

Simply visit our homepage and a temporary email address will be automatically generated for you. No registration required! You can also click the 'Generate New' button to create a different address.

Question 2

How long do temporary email addresses last?

Accepted Answer

Free temporary email addresses last for 24 hours. Premium users can create addresses that last longer and have more control over expiration times.

Question 3

Is my data secure and private?

Accepted Answer

Yes! We use industry-standard encryption to protect your data. All emails are automatically deleted after the specified time period, and we don't store any personal information unless you create a premium account.

Question 4

Can I receive attachments in temporary emails?

Accepted Answer

Yes, you can receive attachments up to 10MB in size. Premium users have higher attachment limits and can receive files up to 100MB.

Question 5

Can I reply to emails from my temporary address?

Accepted Answer

This feature is coming soon for premium users. Currently, temporary addresses are receive-only, but we're working on adding send/reply functionality.

Question 6

Do you log IP addresses or track users?

Accepted Answer

We collect minimal data for security purposes, including IP addresses to prevent abuse. However, we don't track individual users or create profiles. All logs are automatically deleted after 30 days.

Question 7

Why am I not receiving emails?

Accepted Answer

Check if the sender's email service blocks temporary email domains. Some services don't allow temporary emails. Also, emails may take a few minutes to arrive. Try refreshing the page.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal through our secure payment processor Stripe. We don't store any payment information on our servers.

Question 9

Can I cancel my premium subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have premium access until the end of your current billing period.

Question 10

Is there an API available?

Accepted Answer

Yes! We offer a REST API for premium users. You can create mailboxes, check for new messages, and integrate temporary email functionality into your applications. Check our API documentation for details.

Question 11

Do you share data with third parties?

Accepted Answer

No, we never sell or share your personal data with third parties for marketing purposes. We only work with trusted service providers (like payment processors) who are bound by strict privacy agreements.

Question 12

Can I use custom domains?

Accepted Answer

Custom domains are a premium feature that's coming soon. Premium users will be able to use their own domains for temporary email addresses.

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